Enterprise Plan ₹45,000 ₹20,999/year 30-Day Special Offer Claim Offer
WhatsApp CRM for modern sales teams

Turn WhatsApp
Conversations
Into Customers.

Manage conversations, capture leads, automate follow-ups and close more deals from one powerful WhatsApp CRM.

  • Easy onboarding
  • Team-ready CRM
  • Built for WhatsApp
OMNI AI WhatsApp CRM — conversations, AI agent, CRM, orders and analytics in one platform

Everything your team needs to sell through WhatsApp.

WhatsApp InboxCRMAI AgentLead PipelineAutomationAnalytics

Recognized on G2 by real customers

G2 awards: High Performer, Momentum Leader and Users Love Us badges, Spring 2025

See Omni CRM in action

See how Omni CRM turns conversations into sales.

Explore the inbox, CRM, AI, automation and sales tools your team uses every day.

Rahul Mehta

+91 98•••• 4412 · Assigned: Priya

AI Bot Control · On
Hi, I saw your ad. Is the 2BHK still available?
AI replyHi Rahul! Yes it is. Would you like the floor plan and pricing?
Yes please, and a site visit this weekend.
Scheduled a follow-up for Saturday 11:00 AM. Priya will assist you.
Write a reply or add an internal note…

Shared team inbox

One Inbox. Every Customer. Your Entire Team.

Bring every WhatsApp conversation into one organized workspace so your team can respond faster without losing customer context.

  • Shared team inbox
  • Assign conversations to agents
  • AI and human handoff
  • Search conversations instantly
  • Internal notes and customer context
Explore the Inbox
Omni CRM shared WhatsApp inbox with AI agent, lead capture, customer profile and sales pipeline

AI & Automation

Automate Conversations. Accelerate Sales.

Let AI handle repetitive conversations, qualify leads and route high-intent customers to the right team automatically.

  • AI-powered WhatsApp conversations
  • Automatic lead qualification
  • Smart routing and human handoff
  • Automated follow-ups
Explore AI & Automation

Built for teams that want to scale without adding more manual work.

Omni CRM AI and automation flow from WhatsApp chat to qualified lead and human handoff

Lead Management

Capture conversations, qualify prospects and move promising leads into your CRM automatically.

  • Capture WhatsApp leads
  • Qualify prospects
  • Move leads into your sales pipeline
Explore Lead Management
Omni CRM turning a WhatsApp conversation into a qualified lead

Customer Intelligence

See conversations, orders, tags, lead details, notes and follow-ups without switching between tools.

  • Complete customer profiles
  • Order and conversation history
  • Smart tags and internal notes
  • Follow-up activity
Explore Customer CRM
Omni CRM customer profile with conversations, orders, tags and notes in one place

Contacts & Segments

Organize your customer base, identify high-intent leads and keep every contact ready for the next conversation.

  • Centralized contact directory
  • Lead categories and status
  • Customer tags
  • Lead details and activity
Explore Contacts
Omni CRM contact directory with lead details, tags and recent activity

Lead management

From WhatsApp Lead to Closed Deal.

Track every opportunity from the first WhatsApp message to the final conversion.

Sales Pipeline
New1

Aarti Sood

+91 90•••• 2210

Real estateMeta Ad
Qualified1

Rahul Mehta

+91 98•••• 4412

Real estateMeta Ad
Interested1

Neha Patil

+91 99•••• 7781

ServicesWebsite
Payment Pending1

Imran Shaikh

+91 87•••• 1109

EducationReferral
Won1

Vikram Rao

+91 91•••• 3345

E-commerceBroadcast
Lost1

Sana Qureshi

+91 70•••• 6620

RetailInbound
Organize every lead
Track pipeline stages
Filter by source and category
Move opportunities forward
Explore Sales Pipeline

Campaigns & Meta Ads

Turn Marketing Conversations Into Sales Opportunities.

Connect campaigns and incoming WhatsApp conversations with the CRM so your team can follow every opportunity.

Meta Ad
WhatsApp Conversation
Lead Captured
CRM
AI Qualification
Sales Agent
Pipeline

Orders & catalog

Connect Conversations With Commerce.

Give your team the customer and order context they need while conversations happen on WhatsApp.

  • Business & catalog
  • Orders
  • Customer context inside the chat
Orders & catalog
Customer
Product / Catalog
Order
Conversation
Support / Sales
#WC-1042Premium Plan Kit₹12,400Paid
#WC-1041Starter Bundle₹4,900Pending

Analytics

Know What Needs Attention Today.

Get a clear view of conversations, leads, follow-ups, agents and sales activity from one workspace.

Workspace analytics · demo data

Contacts

1,284

Pending handoffs

7

Published flows

12

Follow-up tasks

23

Pipeline performance

Demo data

Agent activity

  • Priya S.38 chats
  • Arjun K.26 chats
  • Meera D.19 chats

Sample workspace values

Integrations

Built to Fit Your Existing Workflow.

Connect Omni CRM to your stack with APIs, webhooks and developer tooling.

API
Webhooks
Developer Tools
Data
Automation
API IntegrationsDeveloper DocumentationIntegration ActivityFlow Activity

Solutions

Built for Businesses That Sell Through WhatsApp.

Real Estate

Capture ad enquiries, qualify buyers and schedule site visits from chat.

E-commerce

Handle order questions, share catalogs and follow up on pending payments.

Education

Qualify admission enquiries and route them to the right counsellor.

Healthcare

Manage appointment requests and reminders with full patient context.

Automotive

Track test-drive leads and move them through your sales pipeline.

Services & Agencies

Run enquiry-to-proposal follow-ups with a shared team inbox.

Everything your WhatsApp team needs. In one place.

WhatsApp-first CRM

Built around the channel your customers already use.

AI-powered conversations

AI answers, qualifies and hands over to your team.

Complete customer context

Profiles, tags, notes and history in every chat.

Sales pipeline visibility

See exactly where each opportunity stands.

Automated follow-ups

Nothing slips through after the first message.

Pricing

Simple plans. Powerful WhatsApp CRM.

Yearly billing includes free setup. Monthly billing includes a ₹5,000 one-time setup option; you can also complete setup yourself at no charge.

Starter

For a small team starting with WhatsApp CRM.

₹2,100/month

₹5,000 one-time setup, or self-setup free

Start Starter

Growth

Most popular

For growing teams running campaigns, pipelines and automation.

₹3,600/month

₹5,000 one-time setup, or self-setup free

Choose Growth

Enterprise

For advanced operations, custom controls and dedicated support.

₹5,500/month

₹5,000 one-time setup, or self-setup free

Talk to sales

Frequently asked questions

Your next customer is already on WhatsApp.

Give your team the CRM, AI and automation tools to turn conversations into customers.