Everything You Need to Grow Through WhatsApp.
Manage conversations, automate customer engagement, capture leads, and close more deals from one powerful AI-powered WhatsApp CRM.
WhatsApp Inbox • AI Agent • CRM • Automation • Analytics
Shared Team Inbox
One Inbox. Every Customer. Your Entire Team.
Bring every WhatsApp conversation into one organized workspace so your team can respond faster without losing customer context.
- Shared team inbox
- Assign conversations to agents
- AI and human handoff
- Search conversations instantly
- Internal notes and customer context
AI Agent
Let AI Handle Conversations. Let Your Team Close Deals.
Automate repetitive conversations, answer customer questions, qualify leads and hand conversations to your team when human support is needed.
- 24/7 automated conversations
- AI-powered responses
- Lead qualification
- Smart routing
- Human handoff
- Custom AI knowledge
CRM
Know Every Customer in One Place.
Keep conversations, customer details, orders, tags, notes and follow-ups together in one unified customer profile.
- Customer profiles
- Custom fields
- Smart tags
- Order history
- Internal notes
- Activity timeline
- Follow-up tracking
Sales Pipeline
Turn Conversations Into a Clear Sales Pipeline.
Track every lead from the first WhatsApp conversation to qualification, payment and conversion.
- Custom pipeline stages
- Lead assignment
- Lead categorization
- Sales tracking
- Deal movement
- Conversion visibility
Aarti Sood
+91 90•••• 2210
Rahul Mehta
+91 98•••• 4412
Neha Patil
+91 99•••• 7781
Imran Shaikh
+91 87•••• 1109
Vikram Rao
+91 91•••• 3345
Sana Qureshi
+91 70•••• 6620
AI & Automation
Automate the Work. Never Miss a Follow-Up.
Build automated workflows that respond to customers, qualify leads, send follow-ups and move conversations forward automatically.
- Automated workflows
- Trigger-based actions
- Follow-up reminders
- Lead nurturing
- AI-powered routing
- Scheduled actions
Broadcasts & Campaigns
Reach the Right Customers at the Right Time.
Send targeted WhatsApp campaigns to the right audience while keeping your communication organized and measurable.
- WhatsApp broadcasts
- Message templates
- Audience segmentation
- Campaign management
- Scheduled campaigns
- Campaign performance
Analytics
See What Is Driving Your Growth.
Turn your WhatsApp activity into actionable insights with clear performance metrics across conversations, leads, agents and revenue.
- Conversations
- Leads generated
- Qualified leads
- Conversion rate
- Agent performance
- Revenue tracking
Contacts
1,284
Pending handoffs
7
Published flows
12
Follow-up tasks
23
Pipeline performance
Demo dataAgent activity
- Priya S.38 chats
- Arjun K.26 chats
- Meera D.19 chats
Sample workspace values
Everything Your Team Needs to Sell Through WhatsApp.
From WhatsApp Conversation to Customer.
Turn Every WhatsApp Conversation Into a Customer.
Give your team the tools to communicate faster, automate smarter and close more deals with OMNI AI.